Shipping

Please check the delivery times carefully before ordering.

Delivery times:

We ship our products exclusively with shipping companies selected by us, such as UPS, FedEx Express, Yun Express, among others.

Different shipping times apply to our products !

Pedi Pen: 3-5 business days

Please note:

Some of our products are made exclusively for you, which is why it takes longer to receive your order. Our aim is to ensure the highest level of quality without losing sight of sustainability. Please note that it can therefore take up to 30 working days for your order to be delivered.

Due to the current high demand, there may be delays of 1-3 days in shipping.

Please make sure that your delivery information is correct.

There may be a delay in delivery if you have provided missing or incorrect information. We will most likely contact you to update the delivery information.

Processing

Your order will be processed on the same day. If we receive your order before 12 noon, we offer same day shipping.

If your order has already been packed and made ready for dispatch, we regret that we will not be able to cancel it at this stage.

In case of address changes during shipping, additional costs will be incurred, which will be borne by the buyer. Please make sure that your delivery address is correct.

Order process

Once you have placed your order, we will prepare your order for dispatch and you will receive an email confirming your order.
As soon as your order has been processed and is shipped from our warehouse, you will automatically receive an e-mail with the shipping confirmation. In this e-mail you will find the order number(s), which you can use to track your shipment(s) on our website under "Shipment tracking".